LuckyDreams Casino Cookie Policy

At Lucky Dreams, we believe in full transparency about how we operate our website and handle your data. This Cookie Policy explains what cookies are, which types we use on luckydreams.com, why we use them, and how you can manage your preferences. By continuing to browse our site, logging into your account via the lucky dreams casino login page, or using any of our services, you agree to our use of cookies as described in this document. If you have questions about this policy, please contact us at [email protected].

What Are Cookies?

Cookies are small text files placed on your device — desktop, laptop, tablet or mobile — when you visit a website. Here at LuckyDreams, we use cookies and similar tracking technologies to make our platform work correctly, remember your preferences, and help us understand how players interact with our games, promotions, and cashier. Cookies cannot run programs or deliver viruses; they are simply data files that help us provide you with a smoother, more personalised experience across our lucky dreams online casino.

Types of Cookies We Use

Strictly Necessary Cookies

Our LuckyDreams Casino platform cannot function properly without these cookies. They enable core features such as account authentication (including the luckydreams login process), session management, security checks, and fraud prevention. Without them, services like our cashier, loyalty programme, and game loading would not operate. These cookies do not require your consent because they are essential to the provision of our service.

  • Session tokens that keep you logged in during your visit
  • Security cookies used during anti-fraud and identity verification checks
  • Cookies that remember your currency selection (EUR, CAD, AUD, INR, and others)
  • Cookies required to process deposits and withdrawals through our supported payment rails
  • Geolocation cookies that enforce our restricted-country rules

Functional Cookies

We use functional cookies to remember choices you make and personalise our lucky dreams casino experience accordingly. At Lucky Dreams, these cookies allow us to store your language preference, remember your device type (desktop or mobile browser), retain your lobby filter settings, and recall the last game category you browsed — whether that was Slots, Live Casino, Jackpot Games or Sports.

  • Language and locale settings stored at the foot of our navigation rail
  • Remembered game filter and lobby category preferences
  • Preferences related to our LuckyDreams loyalty programme status display
  • Settings associated with the luckydreams app experience on mobile browsers

Analytics and Performance Cookies

To improve our services, we collect anonymous data about how visitors use our site. Our Lucky Dreams analytics cookies tell us which pages are visited most, how long players spend in specific game categories like luckydreams slots or live dealer tables, where errors occur, and how players navigate between sections such as Lucky Jackpots, Tournaments, and the Promotions page. This data is aggregated and does not identify you personally.

  • Page view and session duration tracking
  • Bounce rate and navigation path data
  • Error reporting to improve site stability
  • Performance data from desktop and mobile browser environments

Marketing and Targeting Cookies

We at LuckyDreams use marketing cookies to show you relevant promotions — including lucky dreams bonus code offers, lucky dreams no deposit bonus campaigns, and seasonal promotions available on our Promotions page. These cookies track whether you have visited our site before, which offers you engaged with, and which affiliate or referral source brought you to luckydreams.com. We may share limited data from these cookies with trusted third-party advertising partners.

  • Cookies that track referral sources and affiliate links
  • Cookies used to show personalised bonus and promo code offers
  • Retargeting cookies used on third-party ad networks
  • Cookies associated with our lucky dreams promo code campaigns and prize drop events

Third-Party Cookies

Some cookies on our platform are set by third parties we work with. Our Lucky Dreams game library includes titles from providers such as Evolution, Pragmatic Play, NetEnt, BGaming, Betsoft, and over a hundred additional studios, and these providers may set their own cookies when their game clients load. Similarly, payment processors including Skrill, Neteller, Interac, and crypto rails may place cookies during cashier interactions. We do not control the content of third-party cookies; you should review those providers' own privacy and cookie notices for full details.

How Long Do Cookies Last?

Cookies we set on luckydreams.com fall into two duration categories:

  • Session cookies — these exist only for the duration of your visit and are deleted automatically when you close your browser. They are used primarily for login sessions and in-game state.
  • Persistent cookies — these remain on your device for a set period after your session ends, ranging from a few days to up to two years depending on purpose. They include preference, analytics, and marketing cookies.

Managing Your Cookie Preferences

Here at LuckyDreams, we respect your right to control which non-essential cookies are placed on your device. You can manage your preferences in the following ways:

Cookie Consent Tool

When you first visit luckydreams.com, our consent banner allows you to accept all cookies or customise your choices by category. You may return to these settings at any time through the cookie preference centre linked in our site footer. Withdrawing consent for non-essential categories will not affect your ability to use our core services, including lucky dreams casino login and game access.

Browser Settings

Most browsers allow you to block or delete cookies through their privacy or security settings. Please note that disabling strictly necessary cookies through your browser may prevent our Lucky Dreams platform from functioning correctly — features such as luckydreams login, session persistence, and payment processing may be impaired.

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and Site Permissions

Cookies and Your Privacy

Our use of cookies forms part of our broader commitment to data protection. We at Lucky Dreams operate under a licence issued by the Curacao Gaming Authority (licence No. OGL/2024/164/0246) and are owned by Just Entertainment B.V., registered at Scharlooweg 39, Willemstad, Curacao. Any personal data collected through cookies — such as IP addresses linked to analytics or session tokens tied to your account — is handled in accordance with our full Privacy Policy, which we encourage you to read alongside this document.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or the way our LuckyDreams Casino platform operates. When we make material changes, we will notify you through a prominent notice on luckydreams.com or via email. The date of the most recent revision will always appear at the top of this page. Continued use of our site following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our Cookie Policy or wish to exercise your rights in relation to data collected through cookies on our Lucky Dreams platform, please reach out to our support team. We are available 24 hours a day, seven days a week, via live chat on luckydreams.com or by email at [email protected]. For VIP-related enquiries, you may also contact us at [email protected].